Customer Reviews

What our customers are saying about their experiences with Collision Craft.

“It was a professional and dealer friendly relationship from the beginning to the final repair of my 2014 Corvette! The quality of work performed as A+ and I was very satisfied with the overall finished product. The staff was courteous and computer photos during the repair were a big plus as well as the many phone call updates. I would highly recommend Collision Craft to anyone needing a job well done! ”
-Sincerely, Salvatore B. DeAngelo

“Can’t thank you enough for the excellent service we received for our recent vehicle repairs! From the time I brought it in, to the finished product, it was obvious, quality was top priority! The repairs were even finished ahead of schedule. With so many in our family working and no second car, we would’ve been lost without a loaner! Thank you sooo much for scheduling our vehicle repairs when you would have a loaner vehicle available! It was very nice.”
– Candace Kreegan

“You guys are a class act! Top notch courtesy, knowledgeable, straight forward. I really appreciate all the coordination with the insurance and rental car companies. Thanks!”
– Shannon Downey

“Quality work done a day earlier than I expected. Rebecca and Dianna were excellent to deal with and kept me informed on the progress of repairs.”
– Paul Ebright

“Always kept me up to date on the progression of repairs. I didn’t have to call, they called me.”
– Jackie Stevens

“It was a great experience and the car looked fantastic. We will recommend you to everyone. Thank you so much A+ customer service too!”
– Jenny Nelson

“Thanks for doing the extras.”
– Jan Laverty

” Collision Craft is the only body shop I will use in the future. These guys ROCK! Right upfront the way I was treated was professional and personable from the receptionist to the estimator and the owner. I’ve been to one other body shop before Collision Craft and their help was inattentive and indifferent. Collision Craft gave me an estimate to fix some minor scratches on my new vehicle, scratches that I had inflicted through my own carelessness. When I dropped off my vehicle they said it would take four days to repair. On the following day I received a call from one of the body technicians saying that they buffed out one of the scratches almost totally thereby eliminating the need for painting and saving a lot of time and expense. I was very pleased when I heard that news! The following day they called me early in the day to say that my vehicle was finished. Wow! I was (and still am) impressed. Unfortunately I was stuck at home and my wife was at work but they told me that a shuttle driver would come and pick me up! This just kept getting better! I paid for the repairs (one quarter of the original estimate) and checked the work. I couldn’t tell where the buffed out scrape or scratch had been. The car interior had been detailed! The car was washed and I found candy and carnations in the passenger seat! I will tell everyone who needs bodywork done on their car about this experience. Thanks Gene and Collision Craft.”
– Dennis Dorr

“I’m very pleased with the professional manner of all staff. Although having to have repairs is stressful, you made it very pleasant. Thank you so much.”
– Kathy Rodriguez

“Best auto repair shop I have ever been to. All personnel were great and we were completely satisfied. Would recommend you in a heartbeat.”
– Tim Auxier

“Very pleasantly surprised that the interior was detailed as well. It looks all but brand new all over again. Thank you for a SUPERB job!”
– Bob Martens

“You guys are very fast!”
– Justin McMahan

“This is out third experience with Collision Craft – 2 deer and a quail later. Thank you for your quality work and service.”
– Lloyd Haugen

“Because of surgery, I am unable to drive. The staff at Collision Craft graciously picked up my car for repair and returned it to me when the job was complete. Excellent service!!”
– Joan Lundy

“I was not expecting the interior of my car to be vacuumed and the chocolate kisses were a fun surprise. Thank you!”
– Ann Leuty

” Dianna, Jake, and Darrell are all so sweet and kind. Great communication. You are recommended to everyone I know.”
– Daynna Dowell

“Simply Great! Thanks.”
– Shawn Withrow

“Thanks for fitting me in! You guys are great.”
– Todd Hammer

“I could never tell that anything ever happened to my truck. I was kept up to date through the entire process. Great people to work with.”
– Timothy Dalstrom

“Thanks! The car looks just great. You did a good job. Thanks for resetting my radio, the vacuum job, polish, and flowers.”
– Gloria Hellman

“From beginning to end the service was amazing. I greatly appreciate your teams’ effort. Thank you for everything!”
– Mandie Garside

“Excellent service. Top notch shop. A+.”
– Lisa Meaney

“Thank you so much. My car is virtually new again, and I appreciate your skills. Thank you all!!”
– Bonnie Leahy

“Job was done quickly with updates. Super excited when I got in and interior was detailed!”
– Leslie Driear

“The truck turned out great. The detail and flowers were an awesome extra. Thanks”
– Daniel Smith

“Best customer service I have received for anything! Thank you.”
– Lisa Kelly

“Thank you for your great and friendly service.”
– Nicole Albee

“Collision Craft exceeded all our expectations- Incredible communication. The repair is perfect- I will never use anyone else. Thank you.”
– Chris Parrott

“Thank you for moving up the repair to a week earlier. Your website for checking daily progress is wonderful! Other people I’ve met used your shop and were also very pleased. Excellent job! Thank you!”
– Susan Johnson

“Very nicely done! My truck was cleaned out, plus had two flowers on the front seat for me. How nice that was.”
– Kathy Ford

“I was blown away by the GREAT service! And Enterprise too! Thank you all very much!”
– Abby Monroe

“I’ve been to your shop previously and came back because of the exemplary job you did. I was not disappointed. Everyone from body, paint, and detailing did a great job.”
– Gordon Garrison

“Just like new inside and out- Thanks.”
– Forrest Prichard

“Appreciated professional level of inspections, staff support, and workmanship. I will continue to refer others. Thanks.”
– Michael Conner

“Completely satisfied.”
– Carol Halcro

“I wanted to take a moment to thank all staff that worked on my car. You all did an amazing job! It was a bit tricky with the light and having to have Mercedes reset the light, right? Anyway, I appreciate you working on it as soon as you did. I understand you had an extremely large workload, but you fixed my car in a timely manner and ALSO took it down to have the studded snow tires placed. That was above and beyond. Again, I thank you! ”
– Major Catrina LaPointe

” Thanks everyone! Great Experience. Wishing you the best in 2017. May it be prosperous!”
– Charles Lapp

” I’m detail oriented and very pleased with the quality of your work. To each and every one of you, I thank you!”
– Catherine Hagestad

” Everyone we dealt with was very professional and most helpful! A bad situation (damage to our vehicle) was made sooo much better by Collision Craft and your staff! Thank you.”
– Merri Williamson

” Thanks to you I didn’t have to deal with the insurance company!”
– Brenda Roberts

” Your service is awesome. I have never been disappointed in any aspect of your service. I always recommend your business.”
– James Rychwalski

” Very nice working with you!”
– Geoffrey Landon

” Said it would take 4 days to fix my car, had it done in two. You couldn’t ask for a better staff. Also car was very clean when they got done. Thank you.”
– Jean Bromley

” Very kind and professional.”
– Barbara Lake

” Finished when you said, work was done well. Yes I will recommend you. Thank you.”
– Lynn Skevington

” They did a great job on my car. They got it in and out ahead of time frame they first gave me. Very happy with their work.”
– Tim Moeller

” Very nice, personal staff.”
– Susan Cardenas

” The “Thank You” note, flowers and chocolate were a nice little treat. I also really appreciated how informed you team kept me on the status of the job. Really helped to make the fix less painful! Thanks!”
– Raynalde Schagen

” You provide a great service. It was the best part of my accident.”
– Brent Schmidt

” You were very professional. Thank you.”
– Lynn Vollmer

” Very happy at the speed with which the car was repaired.”
– Patrice Collingwood

” Repairs look great! Very surprised to have the inside detailed as well. It looks brand new! Thank you!”
– Amy Reithmeier

” Was pleasantly surprised that repair was done earlier than expected! Also appreciated how clean my van was :)”
– Cynthia Geiger

” Keep up the great work! I missed the Carnations but loved the chocolates!”
– Lonita Huston

” Great customer service- great feature to keep customer updated on status.”
– Alliance Title and Escrow

” Repairs are well done and in a very quick and efficient manner.”
– Terry Olson

” I think you get an A for effort.”
– Lynn Engle

” Always more than happy with service and work. Thank you.”
– John Collins

” Thank you!”
– Bruce Funk

” Wouldn’t go anywhere else!!”
– Marlon Hanson

” I’m very impressed with the quality of work and friendly staff. Thank you Collision Craft! ”
– Kendra Jeschke

” Excellent service. I already recommend you to others. This was second service for my car- was in couple years ago as well for damage from truck backing into me.”
-Kathryn Cox

” Every aspect of the repair went smoothly and in a timely manner once the parts came in! The thank you note and candies on the console were a nice touch and went above and beyond! Thanks.”
– Gary Ridderhoff

” I was surprised and pleased with the quickness of repair and satisfied with it. Also appreciated that my car was cleaned and I received great service. Appreciated Michelle for her help. Thank you!”
– Miranda Scherer

“Rebecca and everyone at Collision Craft treated us so kindly and professionally! thank you! ”
– Michael Wynne

“Nicely done- thank you!”
– Paul Heitschmidt

” Thank you.”
– Bryce Hartford

” You guys were great at getting me right in and finished the job before expected. The staff was great at keeping me updated on progress. You guys did a great job all around.”
– Michael Brakovec

” When I got my car back it was awesome. It was a nice feeling. I was very proud of the work that was done, it was a great job. Thank you so much”- Connie Collins

” The whole Collision Craft complex has been upgraded into a top-notch facility with a professional approach to business.”
– Lyle Phillips

” Great service and quality of work. Thanks for being there  ”
– Donald Cirino

” Thank you to all!”
– Neva Youreman

” Thank you for your good work and customer service. I am very pleased with your work and the way I was treated.”
– Jude Spors-Murphy

” All in all a very pleasant experience. Thank you.”
– Lee Krom

” Collision Craft is always the body shop I recommend to my friends!”
– Kendra Koffler

” You guys were really quick and did a beautiful job! You also cleaned the inside of my car! I am so sorry it was so dirty! Thank you from me and the dogs ;)”
– Erin Blackthorne

” Enjoyed the nice touch of the interior detailing. Repair also went well.”
– Duane Schrade

” You guys are the best!”
– Shawn Miller

” Over the top!! Surprised you cleaned the interior! Very happy with everything.”
– Diane Hay

” Great job, friendly and efficient! Thanks so much!”
– Kristin Brossman

” My vehicle looks just like it did before the accident. Repairs and service were much better than I ever experienced. Transportation to and from were big.”
– Philip Kirk

” thanks for getting it done four days earlier than expected! Truck looks great!”
– Trevor and Lacey Eccles

” Kept us informed, delayed parts- promise date for pick-up was met. Great service! Only thing wish we could’ve got our truck in sooner after the accident.”
– Don Laycock

” We can’t express our appreciation enough for your excellent service in every way. Many try to serve their customers well, but you take it to a whole new level of care. Thank you. ”
– Robert and Mildred Carter

” Easy! Good communication! Thanks!”
– Thomas and Charlene Esch

” The appearance both inside and out was very nice. We appreciate the good level of communication.”
– Diana Williams

” Very good job.”
– Lorraine Moore

” Thank you!”
– Michael Davis

” Was my first experience having work done. You made my experience the pleasure. You were very helpful and made my time a pleasurable experience. Thank you so much.”
– Gene Stark

” It looks great. Thank you for cleaning the inside of my car, too.”
– Katherine Schendel

” The quick and courteous service with continual phone calls to update us on the progress of our repair gave us a very good sense that Collision craft does care. The whole experience was the ultimate in customer service. Thank you.”
– Marian Ficek

” Thanks Gene, Darrell, and your crew for the professional job you guys do!”
– Marc Hughes

” Great work! Loved the treat of having the vehicle cleaned in & out! Very nice on the candy and thank you card!”
– Sue Malinowski

” Thank you, everything is great.”
– Glenn Wagers

” Everyone was so friendly and helpful. I really appreciated it the effort to get my car fixed as soon as possible.”
– Don Stadler

” Very impressed with all elements. Thank you.”
– Ron Rezetko

” Thank you so much for the excellent repair work and cleaning the car. It looks new again!”
– Sonja Franklin

” Great service!”
– Cindy Love

“You guys are awesome. Always going one step beyond. Thanks for the professional service. It’s appreciated.”
– Randy Dorrington

“You have good employees!”
– Ray Kenney

“Collision Craft Kalispell is a super place to deal with. Excellent customer relations. Exceptional quality work. Timely completion. A great experience.”
– Tom Oppel

“You cleaned the cars’ interior which was very, very dirty. Thanks.”
– William Baumgarten

“Very good.”
– Raymond Biehl

“Appreciate the car being cleaned after repair.”
– Vicki Robins

“Excellent service. Appreciated the text updates. Very impressed with your business. ”
– Dana Dobson

“Having our car in on more than one occasion, we can truly attest to the friendly and competent service. You are the best!”
– Karlene Lantz

“The truck looks beautiful again and it was done quicker than expected! Thank you.”
– Emily Johnson

“Very happy! Thanks.”
– Almae Bennet

“Quick and efficient!”
– Tiffany Strauss

“Rebecca and all at shop went above expectation. Thank you!”
– Paulette Adams

“Professional service.”
-John & Meike O’Cain

“Thank you for the great service. The best shop with the best people.”
– Tom Kolczak

“You made a bad experience with my new car a really good ending. Love the flowers and chocolates.”
– Jeff Hatch

“You folks did a tremendous job from start to finish. We’ll gladly recommend others to you. Our car looks great. Ken did a super job explaining everything that was to be done on the car before hand as well as making sure I was satisfied w/ the work done and in answering all my questions! Thank you for the loaner car!”
– Knute Kriger

“Great service. Professional. This is the 3rd time that we have used Collision Craft and have been very satisfied with the results. I would highly recommend them. Honest to deal with.”
– Robert French

“Your shop excels! I never had to home auto body repairs before, so I didn’t know what to expect. You excelled expectations by a long ways.”
– Paul Heath

“Great job everyone- Thank you.”
– Joseph Straka

“Wonderful service. The truck looks like new. Will definitely use your shop again.”
– Michael Rogers

“Awesome service. Would and will recommend to my customers. Thank you.”
– Carol Mattox

“Super fast & went above and beyond taking care of the little details. Excellent job!”
– Heather Smith

“Jake called at least once a week with updates and I really liked that. All of your staff were nice and great to work with! We will definitely recommend your shop to friends. Thanks a bunch!”
– Terra Young

“Thank You!”
– Ron Cottonwood

“Within 15 minutes of leaving your shop I told at least 5 people! They couldn’t believe I got flowers, chocolate kisses, and a thank you note. Bad experience turned good because of all of you. Awesome job. Thank you so much.”
– Deanne McLean

“Excellent Communication.”
– Henry Billingsley

“Flowers & chocolates- Nice!!”
– Robert Woods

“You have done an outstanding job once again! I have and will continue to recommend your shop to anyone in need of repair work done on their car. ”
– Steven Plympton

“Thank you for your friendly, exceptional service and quality work!”
– Robert Peccia and Associates

“Impressed by the option to see repairs of vehicle on web. Also gave me credit for a part that cost less, awesome experience!”
– Elaine Peterson

“The total job and service far surpassed what I expected. Your commercials brought me in- Your service will make me use you if I have a need in the future, and I’ll tell all my friends especially women who are alone. Your caring was priceless. Thank you.”
– Phyllis Anderson

“Surprised to have flowers/chocolates and thank you card in my car when I picked it up. NICE TOUCH!!”
– Jon Nunamaker

“Darrel- Thanks for all your help with my Ford!”
– Toby Thibert

“Everything was done on schedule, Finished product and clean car looked great!”
– Mark Fredenberg

“This is nice. I hope to avoid the pesky deer in the future and not need your services again, but I will recommend you to others.”
– Kathleen Vernon

“A quality repair done in a timely manner, and the whole process taken care of by good people. Thank you!”
– David Powers

“Thank you for always doing an amazing job- our Jeep looks good as new!”
– William Brittenham

“Once again you have put my car back together! Thank you so much for the great care and service you provide! You all are awesome! ”
– Anita Stanton

“Excellent workmanship- Great communication with phone updates often- very friendly staff. We will recommend! Thanks for everything. ”
– Larry Wakefield

“Thanks for the car you let me use!!”
– Jose De Souza

“We have used your company four times in the past, always been very happy.”
– Robert Swan

“Everything was great! Thanks.”
– Hillary Sphuler

“Service was fantastic! My car was completely repaired and looked brand new! Done ahead of time estimated. Thank you! P.S. I appreciated the flowers and chocolates too! Nice touch.”
– Laura Bermel

“Great customer service! Thank you.”
– Melinda Stivers

“Super courteous and accommodating experience!”
– Ted Swanberg

“I appreciate how well you communicated with me. I felt like if I had a problem or any questions that you guys were easy to talk to and you did everything in your power to make sure I was happy. Thank you!”
– Marci Henry

“Great workmanship- Thanks!”
– Martin Fulsaas

“Very courteous and professional service. The use of a loaner car while my vehicle was being repaired was an extra bonus! It even had a tank full of gas! Very positive experience!”
– Jeffrey Howard

“Thank you Collision Craft and especially Tim for being so courteous, his professional workmanship is excellent! Jake and the rest of your staff are remarkable!”
– Boot Eickert

“We were very happy with the quality of the staff and the repairs. Thank you.”
– Arlene Dunluck

“Staff went above and beyond to accommodate my crazy schedule on pick up day- thank you so much. And my grandson, (6 years old) thanks you too- I was on time to pick him up from school.”
– Nancy Moser

“It was really nice that you cleaned the inside of the car as well as repairing the outside. Thank you.”
– James Landwehr

“Good service, good job fixing my truck, all the staff I dealt with were great!”
– Frank Kakuk

“Amazing people! Thank you so much!”
– Tracy Schneider

“I like how you work so closely with Enterprise. It makes it easier for the customer.”
– Kim Spicher

“You folks were terrific! You are knowledgeable, pleasant, and efficient. Our pick-up looks like new. Thank you!”
– Willis Greer

“Everything was terrific!! Thanks so much.”
– Rick McCamley

“Thanks guys, My daughter is very happy!”
– Brent Jorgenson

“Very pleased with our experience- all but hitting the deer, not so much with that.”
– Thomas Jay

“Thanks for the clean car!”
– Sheryll Fetveit

“Your customer service is amazing. Constant updates, online pictures, phone calls. The body work looks great, and the flowers & chocolates put me in a good mood the whole day!”
– Pamela Roessmann

“Thanks for the repair- You always strive for perfection. Thank you.”
– Robert Johnson

“You guys did a great job. Rebecca was very helpful and good to work with. I hope I don’t get into another accident anytime soon but I will be back if I do.”
– Jarid Bush

“Great job on the repair. Detail job on the car was greatly appreciated.”
– Lawrence Visocan

“I thought it took longer than needed, but very professionally handled. Thank you”
– Deborah Marshall

“I really appreciated the capability of checking the progress of my vehicle repairs online. What a great service to offer! My car looks fabulous! Thank you all very much!”
– Melissa Pfeifle

“Thank you all for being so kind and courteous to me and getting my truck in as soon as possible. Will recommend you to all. Thank you so much for everything.”
– Jennifer Patterson

“Very nice experience! Thank you for everything!”
– Marla Gullickson

“Even my 7 year old grandson thought our vehicle looked so new and shiny. Thank you so much, have recommended you to friends.”
– Ramona Fierro

“When I made the appointment the gals at the desk were very busy, but when they realized that this was my first time ever needing this done and my car was difficult to be without, they took the time and were courteous to calm my concerns- I appreciate it. Thanks for the carnations! My favorite. ”
– Danlynne Smith

“Repairs finished sooner than promised. Love that! Car looks great! Thanks!”
-Taryn Smith

“Great job and service!”
– Chuck Hagen

“Everyone was so nice. I appreciated the way they kept in touch every day. I would recommend Collision Craft to my friends.”
– Eileen Dollan

“A good experience- Thanks!”
– Donald Sanders

“Great service!”
– Ron Carson

” Great job- best work I have had done at any local body shop. You take pride in your work and it shows. Thank you for respecting me and my vehicle.”
– Marilyn Driscoll

” Thank you so much. Everyone was so nice and we have already recommended you to several people.”
– Christine Murray

” Thanks for doing a beautiful repair to our cars rear bumper. It looks like new. Also- thanks for the flowers and chocolate- a nice surprise.”
– Elizabeth Herbert

” Thank you!”
– Leslie Frost

” Ladies in front are very helpful and so nice.”
– Kathleen Young

” First-class service start to finish! I will absolutely recommend to anybody that asks.”
– Gregory Raymond

” I’m very pleased with every aspect of my experience with Collision Craft!”
– Mark Evanoff

” I praised your shop on my Facebook page and have told everyone I know how terrific you are! Thank you!”
– Elizabeth Darr

” We both really appreciate the level of customer service from your business. The car looks brand-new, and we will both highly recommend your business to everyone who needs help. We couldn’t be more thankful!”
– Drew Parks

“Thank You!!”
– Keri Lemieux

“Done in real good time.”
– Josephine Walter

“Outstanding Customer Service!”
– Kevin Huntsinger

“Rates much more reasonable than other estimates. Thanks.”
– Doug Griffith

“Thank you so much for doing a great job repairing my Rogue. I appreciate the timely manner also for fixing it. I certainly will recommend you to others.”
– Corryn Sanders

“Just want to let you folks know how appreciative we were for the care and concern you showed us when our Jeep Grand Cherokee was rear ended not so long ago. The gals in the office helped calm nerves and provide information about insurance procedures and a visit to the shop was informative and encouraging as well. The work done by Collision Craft was amazing and even though we will always know our Jeep was involved in an accident, it operates and looks good as new! We are glad to have our Jeep back in the garage and are thankful for your kindness and expertise. Thanks.”
– Jan and John Dougherty

“Thanks for such a fine job.”
– David Downey

“You did an amazing job! Thank you! I especially appreciated Darrell’s attention to detail through the whole process- Thank you for the flowers too.”
– Donna Hampton

“Very good service! PT Patty came home happy!”
– Carol Eckholt

“Great experience and loved extra touch.”
– Henry Ratzlaff

“Very pleased from start to finish! THANKS!!”
– Donna Rice

“Couldn’t believe how fast you were done with my truck. Excellent work!”
– Rex Niles

“Collision Craft is a total quality collision repair service. You have an excellent process. Your staff is the best- thank you. ”
– Sterling Haaland

“Repair was done very well. Car was in very good condition, inside & out. All employess were very nice to work with.”
– Skip Dunfee

“I have no complaints! We, both of us, are very satisfied with your shop and your work. Thank you for the carnations, nice touch.”
– Fred and Bernice Gloschat

“Warm, friendly, and efficient. Thanks.”
– Cheryl Mcgill

“The truck was not real clean when I brought it in, but WOW, when I got it back it looked as if it came off the showroom floor. Thank you.”
– Keith Bogart

“Great job- Always going beyond what is standard. It’s appreciated. Thanks.”
– Randy Dorrington

“Great job! Thank you.”
– Terry Manning

“Quality, excellence…and real nice people. Thanks.”
– Steve Seifert

“Gene – just received your thank you card and wanted to pass along our thanks for getting the van done so quickly. Please thank Rebecca for staying on top of it and keeping me in the loop – She did a great job! Also – the van looks great and I know there were many hands involved to make this happen. It takes a team to make the day to day stuff happen and we appreciate the efforts. Please pass along a THANK YOU to all involved.”
– Dave Waldenberg

“Always friendly and kind (But you should never get to know your collision people so well!!!) Thank you so much!”
– Teresa Bell

“Very pleased. They kept me informed and were very kind. Great place!”
– Victoria Lahti

“Thank you all so much!”
– Cami Imperato

“Wonderful job! Would recommend! Thank You!!”
– Anita Stanton

“Great service! Thank you.”
– Richard Janisse

“Very good communication throughout the process. You were very professional and good to work with”
– Zach Diede

“Thank you for the beautiful body work. I know you pushed yourselves to get the job done quickly and I appreciate each and every one of you. You’re an awesome team!”
– Cathy Hagestad

“Outstanding job- by a totally professional staff… I would never go anywhere else!!! And hope I never have to again. Thanks so much. I can’t say enough how fortunate it is that you have Darrell.”
– Dennis Jones

“Great employees- Great work.”
– Lee Berger

“I would definitely recommend Collision Craft to everyone. My car looks so great!! Thank you!!”
– Shari Seaman

“My car looked wonderful- really appreciated the detail inside and out- looks like it did when I drove it off the showroom floor! Thanks.”
– Barbara Chilton

“Very satisfied. Courtesy, clean office, good looking repair and carnations still fresh even in the heat of car! Thanks!”
– Betty Mace

“Great job! Thanks.”
– Andrew Viens

“My Yukon looks amazing! Thank you for all your hard work and incredible customer service. You went the extra mile fixing my front bumper.”
– Big Sky Emergency Physicians

“Thank you for going the extra mile and polishing my bumper.”
– James Bailey

“Very easy to work with. Great employees. Thank you.”
– Fred Lechner

“Everyone was great from my first visit through completion. Seeing Darrell on the team sealed my choice of shops. Thanks.”
– Warren Dobler

“You guys are the best- you’ve always treated me so very good & with utmost courtesy and respect. Thank you.”
– Pauline Smith

“First experience with Collision Craft and very impressed with work. Matched paint perfectly, cant even tell there used to be a dent. Thanks!!”
– Jason Williams

“Looks goood as new!”
– William Brittenham

“I am very pleased with the results of the repair and how fast it was completed! I feel like I have a new car and the flowers and candy were a very nice treat!”
– Victoria Walters

“Good people- Good job.”
– Stan Stephens

“AAA+++ across the board. Beautifully done in all ways… Thank you!”
– Brenda Ball

“A very positive experience. Thank you. The car has never been so clean.”
– Jim Parker

“I really appreciated the rental car. Thank you so much.”
– Mindy Cochran

“Thanks- Best service in the valley”
– David Zimmerman

“Car looks better than before the accident! Amazing work and thank you so much!”
– Kelly Davis

“Great staff. Great treatment. Courteous. You already feel dumb for wrecking your car so to deal with friendly non-judgemental employees is great!”
– Dawn Schnur

“You guys are the best!”
– Michael Wynne

“My car came back looking new. You did a little fixing up that I did not expect. You get my vote. Thank you!!”
– Virginia Dennison

“I appreciated the professionalism, the telephone calls with repair progress, and that everyone seems to care.”
– Patti Markuson

“Outstanding experience from beginning to end.”
– Mary Keegawa

“Excellent communication during repair with your representative.”
– Andy Brewer

“Work looks great. Your service was wonderful!”
– Jim Petesch

“You folks rock!!! Thank you!!!”
– Susan Juhl

“Your staff was very helpful and proactive in handling my repairs and very much so in handling the insurance process for us. HUGE help! Thank you- You made this easy!!”
– Elisa Doucette

“We appreciated your speed, professional service, and thoughtfulness. Thanks!”
– Lauri Alcain

“Wow- you did a great job! My expectations were met and more. I will definitely send people to you guys. The car looked better than it did when I bought it. Thanks everyone. ”
– Jane Brown

“Dear Collision Craft Staff,
Sorry, but your customer satisfaction survey card was not sufficient for my comments… Responding the survey:
1. Yes, I was treated most courteously by each member of your staff with whom I interacted. More importantly, were those who I did not meet as was evidenced in the way my vehicle was returned to me with all in order, cleaned, and perfectly repaired! Thank You!
2. Yes, all questions regarding repairs to my vehicle were answered VERBALLY and through the written estimate. Thank you!
3. Yes, my vehicle repairs were made in a timely manner, so much that I am amazed and totally happy over it. Thank you!
4. Yes, I am absolutely satisfied with the quality of the repair, which I note as SUPERIOR to any other shop I have ever dealt with over the course of my adult life driving. Thank you!
5. Yes, I would recommend your facility to everyone I know. Thank you!
6. I rate my experience at Collision Craft as 5++++.
Here are some additional things that so impressed me about Collision Craft:
1. Your relationship with my insurer, Allstate, made the entire transaction, effortless. Knowing that you were a preferred shop with them was reassuring and you have EARNED that status with them because you are so EXCELLENT! Thank you!
2. The courtesy offered to drive me to and from Budget rental car was a huge gesture of kindness and consideration for my dilemma. Thank you!
3. Your staff touched base with me frequently to let me know what to expect. This was so respectful and great communication as this is my only vehicle. Thank you!
You guys are awesome!
My only concern at this time is the light that is coming up near the thermostat. It seems to be a sensor pertaining to the tires. I will have my air pressure checked to see if that resolves the problem.
Again, I thank you for a beautiful job on my Jeep.”
– with kindest regards, Rebecca Dupre

“We appreciated the staffs sincerity and concern for our family. Thanks Collision Craft!”
– Josh Doble

“Appreciate efficiency, friendliness, and professional work”
– Karen Skonard

“Thank you! Darrell kept us informed & made us feel welcomed under this circumstance.”
– Gary Grieg

“Never been more satisfied and treated more kindly! Thank you!”
– Leta Owens

“The car looks like new- great work!! the flowers, chocolates, and touch up- above and beyond- You are the best- when I must use you- thank you for great customer service.”
– Carol Carr

“Thank you all for the wonderful job, I was very happy! This was the first time I have ever gone through this and you made it easy on me.”
– Mariah Vance

“Great job. We are very well satisfied.”
– Cynthia Pound

“Timely, good work, very professional.”
– Jason Brown

“Thanks for your professionalism! Love seeing my truck all cleaned up!”
-Sean Szalay

– Michael Freeman

“You have a professional and awesome team. Thank you.”
– Trevor Brown

“Not only did you fix my truck, but you cleaned it inside and out. Thank you so very much. It looks great! ”
-James Hayford

“Good job. Many thanks.”
-Stan Stephens

“I appreciate the attention to detail that your crew had during my repairs.”
– Brian Aegerter

“You answered all my questions, kept me informed and assisted me after I picked up my vehicle. It was a pleasure.”
– Jane Kara

“We would recommend you to anyone. Thanks for the flowers”
– Cleve Anderson

“Rebecca & Michelle have exceptional customer service standardsand were able to answer all of my questions with a smile! Thank you”
– Danna Reed

“The personal experience was great, faster than expected. Thank you.”
– Dona Barnes

“My wife and I are extremely satisfied with the work that employees have done and we would highly recommend you to any of our friends or anyone else who might need to have work done. Again, thank you.”
-Don and Darlene Fritz

“I like the status of car feature online.”
– Robert Grossheider

“Great job. Very happy will bring in my 94 Sierra. Very satisfied.”
– Bob Ross

“My experience everyone in your shop was terrific. Thank you.”
– Mick Morin

“Good job! Thanks.”
– Leland Murphy

“Tim was great to work with!”
– Lloyd Allen

“You guys were great! Finished the job and it looked great.”
– Tommi Bower

“Had my van worked on before and you did an awesome job. Same as last time. You do good work. Keep it up.”
– Robert Whalen

“Repairs look good at this time. Took longer than told to complete, there was a reason though. All & all ok considering all”
– Rick McCamley

“Tim was amazing and courteous. He kept me informed by phone and email. I felt very cared for by the staff.”
– Colleen Perkins

“Thank you so much for the great work. You have done all my work. What a great staff and great craftsmanship.”
– George Colonius

“As always nice people and good service!”
– Dan Gorton

“Thanks for the rental car!”
– William Penniman

“All my expectations were greatly exceeded.”
– Louis Jackson

“We were very happy with the manner we were treated and the results couldn’t have been done better anywhere else.”
– Mark Hanson

“Exceptional service, friendly, my new first choice for auto body work.”
– Micheal Marchette

“Tim went above and beyond the call of duty. My car looks great. Thank you all at Collision Craft.”
– Debbie Hulelerman

“Collision Craft went above and beyond! The service follow through and understanding were exceptional. I will recommend them to everyone!”
– Natasha Tanner

“It is a pleasure to deal with knowledgeable and professional people. Thank you!”
– George Colonius

“Great job! I really appreciate the effort placed on our work.”
– Tim Albert Young

“You detailed my car?!?! My dirty, messy, lived in- gross with dog and children mess car. Wow- I hope the person who took on that job was treated very well that day!!! Thank you.”
– Karla Ryan

“It looked like someoneone sprayed cleaner directly onto the console & it looked speckled. Other than that, the repair looked great!”
– Kia Maas

“I brought my truck back to Collision Craft because I knew it would be fixed correctly- perfectly! your staff deserve a merit badge- The customer service representatives are simply the best ever. Their frequent calls were always informative and reassuring.”
– Dana Jeffries

“Very helpful, appreciated being updated daily. Customer service is AWESOME! Thank you for great job and great service.”
– Brandon McDonald

“Great work and very fast turnaround time.”
– Garland Hamilton

“Worked around my schedule for repairs. Everything was explained before and after repairs.”
– Ronald Shatto

“Very pleased with this repair!”
– Kathleen Sullivan

“I am very satisfied with the service and repairs.”
– Daniel Youreman

“Tim and all other employees were extremely courteous and knowledgeable with us and our repairs. We will recommend your facility.”
– Bruce Fabor

“You have always still do the best and have done a very remarkable service for me. You made me feel comfortable and welcomed.”
– Pauline Smith

“Thank you for going above and beyond our expectations!”
– Bruce Bausch

“You were very responsive and helped to work through the insurance process.”
– Rodger Noble

“Would not consider taking our vehicle anywhere else!”
– Jon Fetveit

“Wonderful job repairing the fender.”
– Mary Ann Lindbom

“Kind, professional staff. I would highly recommend them to anyone.”
– Nancy Wuerth

“I had no negative experience- everyone was cheerful and courteous. The flowers were very sweet.”
– Joanne Greig

“We have used Collision Craft many times and have always been satisfied.”
– Alan Taylor

“Thanks for your outstanding service!!”
– Wes & Pat Burnham

“Wouldn’t go anywhere else!”
– Marlin Hanson

“Never been treated so well. They went over board even red and white carnations.”
– Wes Burnham

“Everyone was wonderful. Gene was extremely helpful! You made a bad experience a lot less painful! I am telling everyone how great you are.”
– Wisdom

“Once again, and excellent job!”
– Christine Berry

“The car looks great. Thank you for doing such a good job!”
– Maureen Oppel

“Thank you for your excellent service.”
– Lerry Knudson

“Office area very clean and pleasant. Car looks new!”
– Roger Wagner

“I always leave with a smile and laugh and you can never have too much of that. Thank you!”
– Cindy Lopez

“Awesome work. My car is just like new.”
– Jane Whaling

“My car repair looked really nice. Job was done before expected. Did not expect car to be all cleaned and vacuumed. Thank you very much!”
– David Bowman

“Great job, quick turn around and pleasant personalities!”
– Centennial Timber

“Excellent customer appreciation – very positive experience”
– Patricia Harmon

“Thanks for taking such good care of our Acadia!”
– Ross Sciarrota

“The repairs to my truck are flawless and I am extremely appreciative of the work done by your whole team. I will never go anywhere else for repairs. Thanks from both of us.”
– Pat and Kelia Johnson

“Everyone was very nice and professional – loved the thank you card and extras. My car looks great!”
– Joann Murillo

“Excellent quality and fast and friendly. I will not hesitate to use your service again. Thanks for everything!”

“I appreciate Collision Craft’s staff being sensitive to cost and for going above and beyond…flowers, chocolate, and car wash inside and out!”
– Jill Curtis

“Very helpful and more than willing to assist me in getting things done. Vehicle had been detailed inside and out. Much appreciated!”
– Vern Stanfill

“You guys did a great job on my car. I appreciate all the work done and my gift! Also, thank you Tim for helping me with the front signal bulb before the work was done. Thanks for the flowers and candy!”
– Sandy Sargent

“Very friendly staff updated us on the status of repairs.”
– Dave Hatfield

“They all treated us with respect and truly wanted our business. I was very impressed with Jim. He handled everything from talking to our insurance company, to handling our claim, and lining up the rental truck. The staff was wonderful. Everything was taken care of in a timely manner as they said it would be. Thank you for the flowers!”
– Robert Eickest

“Courteous, thoughtful, very kind! Even hugs if needed when your stressed out about your car wreck. Super people! Great place!”
– Jane Anderson

“From my greeting to the finished product your guys were tremendous. God bless you all. Thanks so much!”
– Dave York

“The customer service representatives are very kind and helpful and go out of their way to make what would normally be an inconvenient or unpleasant experience a very pleasant experience.”
– Michelle Wiggins

“Thank you Gene and Tim your hospitality was awesome. Definitely would recommend Collision Craft. It is sure nice to experience a business that is run so professionally. Thank you again.”
– Dean Delorme

“It is rare to come across a company and an employee that lives up to their slogan! “Quality, Excellence … And Real Nice People” is exactly with you and Collision Craft Kalispell. Not to mention the Ferrari Fast service!! You treated me with a warm courtesy, and with efficiency. The office environment is very calming, clean and pleasant too. I so much appreciate your one-on-one service, and the effort you made to do more than just a passable job… you did an EXCELLENT job in all ways. The flowers and candy were a nice touch too. I’m so grateful that Brad Ranch reffered me to you, and I will definitely refer others.”
– Donna Burgess

“I am totally impressed with everything you did for me. My truck looks beautiful and I was treated the best by all. Once again, thanks.”
– Evelyn Thompson

“We have had Collision Craft do cars due to deer or someone hitting us from behind. We only trust Collision Craft. They do such a wonderful job. I would tell others it is a great place. We’re very happy with them.”
– Richard Gregg

“Very positive experience. For starts our car was thoroughly cleaned and freshened. The repair was perfect. We will highly recommend Collision Craft.”
– Fred Brown

“Gene did an excellent job of working to fix items rather than simply replace at a much higher cost. Great job!”
– Allen Chrisman

“Always above and beyond!”
– Shannon White

“Thanks for doing such a great job on our car!”
– Randy Bloom

“Outstanding service! Best collision shop I’ve dealt with.”
– Jim Peterson

“This is my second time around. The deer just love my truck! TOTALLY SATISFIED BOTH TIMES. I’ll be back after my third deer encounter. Thanks.”
– Bob L.

“Thanks. We were treated as first class every step of the way through the process.”
– Casey Higgins

“To say thank you for what you did for us didn’t seem like enough. Our situation could have been so much different. Your honesty, integrity, and willingness to try is outstanding and we are truly grateful! Thank you so much for what you did for us! You set yourself apart from the rest! Deeply appreciating everything!”
– Mark and Kim Donneley

“I was very impressed with the customer service! Gene is awesome and the crew. My car looks GREAT! Thanks!”
– Bruce and Roxanne Street

“Everything was absolutely perfect. I have never been treated so well. Thank you so much for the flowers, the candy, and letting me “off” with the gas. I will tell all my friends about your great service.”
– Terry Hamik

“Inconvenient hours of operation. No extended hours i.e. 7:30 a.m. or 5:30 pm or Saturday morning. Otherwise, everything was seamless.”
– Sue Richardson

“You always do good work for us. Thanks.”
– Green Hyundai

“Outstanding work!”
– Colleen Unterreiner

“Collision Craft employees were above professional. Very courteous, caring, and friendly.”
– Sharon Wheat

“Thanks so much! Great job!”
– Valerie Pogue

“Job well done.”
– Charles Snider

“Thank you- Repairs were wonderful and you go above and beyond.”
– Kamera Collins

“You should not have rewarded me for what was my fault- but it was fun!”
– Lola Vulles

“Great work! Best shop around!”
– Gary Vallieres

“You guys did a wonderful job, you made our daughter very happy!”
– Tim Geis

“So kind and courteous! Would recommend to EVERYONE!”
– Taylor Swenson

“What a great shop! Excellent service all around. Thanks.”
– Amy Hilleboe

“Many thanks! I’m still enjoying the flowers. Best wishes to all.”
– Jean Davis

“The customer service representative was great about keeping me informed on the status of my three week long repair, and the quality by the techs is flawless! Thanks!”
– Gary Moses

– Beverly Kraft

“Rebecca and Michelle were very helpful and pleasant. The repair did take one more day than expected but the rental was extended.”
– Sue Kates

“Good people. Very satisfied. Would use you services again for our future needs. Thanks.”
– Kitty & Don

“Very Good Service. I appreciated the re-adjustment of my headlights two weeks after the repair.”
– Tim Kluesner

“I cannot say enough good things about courtesy, help, and excellent repair service.”
– Pat Scroggs

“Real Professional. The customer service was the best that I have experienced in Montana. I have had my own business and know what customer service means to the public.”
– Richard Frisk

“I always bring our vehicles to you.”
– Robert Smith

“Great service, great personnel. One feels like you are happy to get our business. Your operation is a class act! P.S. thank you for the flowers, candy, and thank you note. You’re welcome. ”
– Marty Michelson

“Great job and service in fixing our new Ford Escape. Thanks a million.”
– Tom Fleming

“Best repair I’ve ever had done. I’ll spread the word.”
– Bill Knuppel

“Excellent as always. Go Bobcats!”
– Robert Thomas

“I was very pleased with the high quality workmanship and the personal attention I recieved. Thanks!”
– Tim Whaling

“Thank you for repairing my pickup.”
– Terry Knudson

“I think you are so professional in everything. You made me feel confident in your ability to bring my brand new truck back to its original condition. You also kept me informed on everything. Thank you! ”
– Kevin Judah

“Quality as usual in all aspects.”
– Arleah Spechtman

“This was my second time to use Collision Craft. The business is run with customer satisfaction paramount! Work is exceptional in quality- Whoever cleaned up the inside did a lot of work- Thanks! ”
– Tom Oppel

“Great job! Happy customer!”
– Shawn Miller

“Your customer service is great, even with the carnations, candy, and detailing the inside is a cut above any expectations. Your repair quality is always first class.”
– Dave Davison

“Repair was professionally done to our full satisfaction.”
– Peter Novotny

“Thanks for the quality work and thanks for the prompt service. You guys are the best.”
– Frank Vitale

“Great work, speedy recovery/finish! Good work.”
– Greg Steffen

“Personal care given- added touch with flowers- very satisfied.”
– MaryAnn Devinney

“Thank you for taking my concern about an appointment elsewhere seriously. Work was finished so I easily made my appointment.”
– Jacquelyn Zelman

“Excellent experience.”
– James Johnson

“Excellent service- pleasant employees and they kept me very well informed about the service. Thank you.”
– Eileen Nash

“Very Professional, thank you.”
– Mike Schutz

“Your thoughtfulness and kindness and timely manner were really appreciated. Loved the flowers and kisses!”
– Anne Kellam

– Gary Vallieres

“Thank you all for the GREAT job done with my 2005 Chevy Impala!! I appreciate the speedy service! I especially appreciate the flowers and chocolate! Thanks again!”
– Crystal Garvey

“Gene, Darrell, and the collision craft crew are very professional in their work, they are the best in the valley.”
– Marc Hughes

“Great job!! Thank you so much.”
– Loretta Hawk

“Enjoyed the flowers! Thanks.”
– Mark Kaski

“Thanks. This repair took two days longer than expected, however it is done right.”
– Harley Brotherton

“I appreciate that it was taken care of with no hassles.”
– David Pierce

More manufacturer certifications than any shop in the Flathead Valley

Certified Assured Perfromance
ProFirst Certified
Hyundai Certified
I-CAR Certified
GM Certified
Ford Certified
Kia Certified
MOPAR Certified
Nissan Certified